Privacy Policy

Effective Date: 15/07/2026

Privacy Policy

At Pers Removals, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Telephone Number
  • Moving Address(es)
  • Postal Code
  • Moving Date
  • Any information you provide through our contact or quotation forms

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Technologies

How We Use Your Information

We use your information to:

  • Provide removal and moving services
  • Prepare and send quotations
  • Respond to enquiries
  • Arrange surveys and bookings
  • Improve our website and services
  • Send service updates
  • Comply with legal obligations
  • Prevent fraud and maintain website security

We will never sell your personal information to third parties.

Legal Basis for Processing

Under UK GDPR, we process your information based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

Sharing Your Information

We may share your information with trusted third parties including:

  • Payment providers
  • IT and website hosting providers
  • Email service providers
  • Insurance providers
  • Professional advisers
  • Government authorities where legally required

All third parties are required to protect your information.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

When no longer required, your information will be securely deleted.

Data Security

We implement appropriate technical and organisational measures to protect your information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we take every reasonable precaution, no online transmission can be guaranteed as completely secure.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.